Privacy Policy

Effective Date: June 3, 2025

This Privacy Policy describes how Cajuncy Ltd, a staffing agency specialising in the provision of kitchen staff, including chefs, collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

1. Introduction

At Cajuncy Ltd, we understand the importance of your privacy. This policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our services as a client or when we engage with staff.

2. Information We Collect

We may collect and process the following types of personal information:

From Clients:

Contact Information: Name, company name, address, email address, phone number.
Service Details: Information related to your staffing requirements, job roles, dates of service, and specific needs.
Billing Information: Payment details, invoicing addresses.
Feedback Data: Information provided through feedback forms, surveys, or direct communication regarding staff performance and service satisfaction.

From Staff (Candidates/Employees):

Personal Identifiers: Name, address, date of birth, contact details (email, phone).
Professional Information: CV/résumé, employment history, qualifications, skills, references, professional licences, and certifications (e.g., culinary qualifications, food hygiene certificates).
Right to Work Information: Nationality, visa status, passport details, National Insurance number.
Financial Information: Bank account details for payroll purposes.
Background Check Information: Where legally required and with consent, information from background checks (e.g., DBS checks for certain roles).
Performance Data: Feedback from clients regarding performance.

3. How We Use Your Information

We use the collected information for the following purposes:

To Provide Staffing Services: Matching clients with suitable staff, facilitating placements, and managing assignments.
Communication: To communicate with clients and staff regarding services, bookings, updates, and inquiries.
Billing and Payments: Processing invoices, managing payments, and fulfilling contractual obligations.
Service Improvement: Using feedback to enhance our services, identify areas for improvement, and recognise high-performing staff.
Legal and Regulatory Compliance: Fulfilling our legal obligations, including tax, employment, and data protection regulations.
Marketing (with consent): Sending promotional materials or updates about our services that may be of interest, where you have opted in to receive such communications.

4. How We Share Your Information

We may share your personal information with the following parties, only to the extent necessary for the purposes outlined above:

Clients: We share relevant professional information about staff (e.g., CVs, skills, experience, and sometimes background check summaries) with prospective and current clients to facilitate placements.
Staff: We may share client requirements and details of assignments with our staff.
Third-Party Service Providers: We may engage third-party service providers to assist with our operations, such as payroll processing, IT support, or background checks. These providers are contractually obligated to protect your data and only use it for the services we instruct them to perform.
Legal and Regulatory Authorities: We may disclose information if required by law, court order, or governmental regulation, or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include data encryption, access controls, secure networks, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the data and the purpose for which it was collected.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request that we limit the way we use your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal information in certain situations.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us:

Cajuncy Ltd

E-mail: info@cajuncy.co.uk

Phone: +44 (0) 7435 804698